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Polices and procedures

Policies and Procedures for Corporate Catering

Please order as far in advance as possible. We order ingredients fresh and your advanced ordering will ensure we have time to properly receive, and prepare your order to our standards. Here are our guidelines:

 1 week in advance‐ great!

 72 hours in advance‐ bring it on!

 48 hours in advance‐ still no problem!

 24 hours in advance‐ gotcha covered but may exclude certain smoked or slow cooked items

 Last Minute‐ we know these things happen from time to time and we’ll make every effort to accommodate you.

Payment/Cancellation

We accept cash, checks, and debit  cards.

Minimums

There is a minimum of $200 / or 12 meals per order, per local delivery.

Delivery and Setup Charges

Delivery and setup charges are determined based on the size and location of the event. Delivery charges start at $10. If Chaffer set up is required, set up fee may be assessed.

Disposables

We include black disposable plates, utensils, napkins, and cups (if beverages are ordered), at no additional charge. Clear and “China‐ like” disposables can be purchased at an additional fee.

All payments made are non‐refundable. With that said, if you need to postpone or change the date, in most cases, we can

accommodate you without penalty. Full payment is expected at the time the order is placed unless you have a “house account” with

a credit card on file.

Chaffers, Sterno Fuel, and Serving Utensils

Any event can be setup as a:

 Drop‐off only

o Includes disposable serving utensils

 Drop‐off with disposable burners (chaffers)

o Includes disposable serving utensils o Includes disposable chaffers and fuel o There is an initial fee of $8 each for

disposable chaffers (includes 2 sterno) after which you keep them for continued use.

Other Services and Menus

Drop‐off with House Chaffers

o Includes the use of our stainless steel serving utensils

o Includes the use of our stainless steel chaffers and lids

o Includes setup, pickup and delivery o Additional fee will be applied to the

delivery.

Delivery and setup with service staff

o If you need an attendant to serve the food and maintain the buffet

o Staff will be billed at $25 hourly rate 

As a full service catering company we can provide catering for any occasion such as weddings, holidays, private and social functions, theme parties and more. Visit our website for the most complete list of services and the most up‐to‐date menus. If at any time you require food options you don’t see in print, please let us know. We’re passionate about food and would be delighted to create a menu that’s just what you’re looking for. We source our ingredients with the highest standard for quality in mind. We reserve the right to make appropriate changes when necessary to maintain those standards. Prices are subject to change. See the website for the most up to date availability and pricing.

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